It was ridiculous! If we find any, we delete them and, if necessary, take action against whoever is responsible. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. You'll be within 3 miles (5 km) of TopGolf and 6 miles (10 km) of Carowinds Theme Park with a stay here. Private Bathroom What is the cancellation policy in the affordable Tru By Hilton Charlotte Airport Lake Pointe? 28 out of 774 reviews" ", Rating 2 - Terrible. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Our efficient rooms include free WiFi, a large bathroom and a 55-inch TV with 150 channels. Tru by Hilton Charlotte Airport Lake Pointe Overview Reviews Amenities & Policies 2227 Cascade Point Blvd Suite, Charlotte, NC 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.5 out of 5 "Excellent!" See all 47 reviews Room cleanliness 4.5 Service & staff 4.5 Room comfort 0.0 Hotel condition 4.5 This hotel is most popular for: Ideally, we'd publish every review we get, positive and negative. It has now been 4 days. Dear Jb3irac33, Thank you for the outstanding review for Tru by Hilton Charlotte Airport Lake Pointe. Sign in to see exclusive Member Discounts. We look forward to the privilege of welcoming you back many times in the future. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Is there parking at Tru By Hilton Charlotte Airport Lake Pointe? Get exclusive access to members-only deals by email. No cups and no complimentary water (I am Gold Status). I could see that. There was a problem loading the reviews. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Respect the privacy of others. Tru By Hilton Charlotte Airport Lake Pointe, 2227 Cascade Point Blvd, Suite B, Charlotte, NC. The staff were nice however I did the entire check and check out process via the Hilton Honors app so my interaction with staff was very minimal but everyone was very nice and pleasant. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Hyatt Place Charlotte Airport/Lake Pointe Charlotte, NC . Love the lounge area and the pool table! The staff is very good; however there is no pool ! It was nice , clean , and safe we walked to the food truck. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay. Please accept my sincerest apologies that you were left to feel disappointed with your hotel stay. The bed is comfy and by far the cleanest hotel I ever stayed in. A buffet breakfast is served at affordable prices. No dresser, another millenial thing I suppose. After waiting 12 hours to get booked on another flight, we decided to stay the night and try again the next day. I feel nauseous just thinking about our experience there. There are more places to choose from in the, Frequently Asked Questions about Tru by Hilton Charlotte Ayrsley. We would love nothing more than to welcome you back to win your heart and recommendation with a flawless stay the next time you visit. Booking.com does not accept responsibility or liability for any reviews or responses. Tru by Hilton Charlotte Ayrsley offers free buffet breakfast every day from 6:00 AM to 10:00 AM. I should stay for a family this place might not be suited for them as there are no suites as far as I could tell. Are pets allowed at Tru By Hilton Charlotte Airport Lake Pointe? We are terribly sorry to read that you were disappointed with your visit. Number of rooms: 108. The desk clerk didnt even acknowledge us when we walked in. Guests can surf the web using the complimentary wired and wireless Internet access. You can play pool at this 2-star hotel. About 4.0 224 reviews Location Cleanliness Service Value Say wow to Tru by Hilton Charlotte Ayrsley, right in the mix of shops, dining and fun in the pedestrian-friendly Ayrsley area. It was a pleasure hosting your visit, and we look forward to welcoming you again. Our mission is to seek every opportunity to provide extraordinary guest experiences, and your comments show me that we got it right. JCB, Poor communication about how you actually get clean towels. Ridiculous! I want to sit on a chair with a back. The closest airport to Tru By Hilton Charlotte Airport Lake Pointe is Charlotte Douglas International airport (0.5 miles) and it is reachable with a 15-minute drive. So I called customer service and they opened up a complaint and said it would be taken care of within 3 days. The staff even checked on my stay the next day to ensure that everything was going well. Additional sorting options might be available (by type of traveler, by score, etc). 188 out of 774 reviews" ", Rating 6 - Okay. Staff was very friendly and helpful. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. This was perfect. Your deposit will be refunded in full by credit card, subject to an inspection of the property. It is only through such constructive comments that we are able to monitor and so improve the services we provide each day. We have more than 70 million property reviews, all from real, verified guests. We take pride in the quality of our property ranging from superior cleanliness to excellent customer service. See properties located closest to the center first with confirmed availability for your dates from our partners. The breakfast was not ready at 6:30am, the person that takes care of it did not come in. Close to I-485 and the Charlotte Light Rail, it's easy to zip off to your day. I understand the concept of the stay at a Tru by Hilton, but I was at least expecting body wash/soap and toilet paper. By luck we chose this hotel and we were very fortunate to have done so. Conveniently located restaurants include Harry's Grille & Tavern, Mac's Speed Shop, and Portofino's Italian Restaurant Ayrsley. The affordable Tru By Hilton Charlotte Airport Lake Pointe provides free cancellation. I had problems with the internet. Does Tru By Hilton Charlotte Airport Lake Pointe have airport transportation? What landmarks can I find in vicinity of the affordable Tru By Hilton Charlotte Airport Lake Pointe? Tru by Hilton Charlotte Airport is conveniently located just minutes away from Charlotte Douglas International Airport in the beautiful Lake Pointe Center Office Park. 9233 Kings Parade Blvd Charlotte, NC 28273. First of all, the GPS took me to the address, but it was at night and your signage was not visible. I will be returning. This service may contain translations powered by Google. The only way to leave a review is to first make a booking. Children 18 and above are considered adults at this property. And best of all, DOGS ARE WELCOME!! Definitely recommend this hotel! 2227 Cascade Point Blvd Ste B Charlotte, NC 28208. WiFi is free in public spaces. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Is the hotel equipped with facilities for disabled persons? Own or manage this property? Drew Dunston General Manager, Overall Great Accommodations and Location. language, whether its just a rating or contains comments as well, etc.). The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. See more questions & answers about this hotel from the Tripadvisor community. We are genuinely sorry about the circumstances that brought you to us. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Staff was excessively attentive, accommodating and professional. A business center and vending machines with snacks and drinks are available on site at the hotel. Regards, Christopher G., GM. Hotel Tru By Hilton Charlotte Airport Lake Pointe Charlotte, Tru By Hilton Charlotte Airport Lake Pointe Hotel Charlotte, Tru By Hilton Charleston Ashley Phosphate, Springhill Suites By Marriott Charlotte Airport Lake Pointe, Fairfield Inn & Suites By Marriott Charlotte Airport, Staybridge Suites Charlotte Arpt Area - Tyvola, An Ihg Hotel, Novant Health Presbyterian Medical Center. Tru By Hilton Charlotte Ayrsley 9233 Kings Parade Boulevard , Charlotte, NC 28273, Stati Uniti - Posizione eccellente (vedi mappa) 8,4 Ottimo 402 recensioni Love the modern, quirky decor. 63 out of 774 reviews" ", Rating 4 - Poor. Super cute! Area where hotel is located is very nice. I would have thought they were homeless people off the street, not representatives of the hotel. more, Review collected in partnership with Tru by Hilton. The price for a room in the affordable Tru By Hilton Charlotte Airport Lake Pointe starts at $139. Our room was very clean and breakfast was tasty. Regards, Christopher G., GM. This is the version of our website addressed to speakers of English in the United States. They played pool while the parents sat in the lobby, drinking coffee and tea., I liked everything about it and everyone was nice and very friendly, Had A great breakfast every morning and the staff was super sweet, Love the lounge area and the pool table! Tru by Hilton Charlotte Airport Lake Pointe 3 Jul Mon 4 Jul Tue 1 Room, 1 Guest Special Rates Check Rooms & Rates 1 / 12 4.5 5 Reviews Based on 215 guest reviews Call Us +1 980-312-5600 Address 2227 Cascade Point Blvd, Suite B Charlotte, North Carolina, 28208, USA Opens new tab Arrival Time Check-in 3 pm Check-out 12 pm We will enjoy sharing your compliments to recognize them for a job well done. I spilt some water on the entrance location and the female employee was so gracious to me when I apologized and smiled as she cleaned up my mess . Guests of the Charlotte hotel can check in from 3 PM to 11.59 PM and check out from 12 PM. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Dismal breakfast bar unless you love carbs, Dear edwamir, Thank you for staying with us at Tru by Hilton Charlotte Ayrsley. Are there opportunities to exercise at Tru By Hilton Charlotte Airport Lake Pointe?

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