Reset. For many, many years, I beat myself up every time we had even one case of Canine Cough. My dogs are father and son and have been together everyday since birth, ********** is the son and **** is the dad. BBB Business Profiles are subject to change at any time. For the BBB EU Privacy Shield independent dispute resolution program, please click here. In 2018, when I was TOTALLY FREAKING OUT about the rapidly spreading cough, I called my vet/mentor/friend/client, and begged her to tell me what I could do, once and for all, to rid my business of the cough. I order registration papers on 11/7/2021 by mail. I called the company after emailing them were I was billed but did not hear back. removed from any involvement with or reports about Comenity, Alliance Data and Privacy Policy. I worried that it meant that we were not cleaning enough, using the right cleaning products, or strict enough about vaccines. So then we tried education This is what Canine Cough is. The pH of human skin is approximately 5, while canine skin pH is slightly higher (5.5 to 7.5), meaning that human skin is more acidic than canine skin. This is detailed AKC Procedures for Registration Matters, Chapter XII, which states: XII. You can tell your kid to wear a mask and stand 6 feet away you cannot tell your puppy not to lick inside his new friends mouth and slurp up his tasty drool when it gets on the floor. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. View customer complaints of Dog Days, BBB helps resolve disputes with the services or products a business provides. Pet Supplies Plus Sioux Falls 3.0 miles away from Dog Days Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery friends. Keep a list of names and contact informationof people who tell you of similar experiences employees and/or other customers could provide a link from one shop/clinic to another or reveal similar cases. Please click on the country abbreviation in the search box below to change to a different country location. See details. I was told that my money order would be sent back, and it was not, it was cashed. Join the APNM mailing list and be the first to know about the threats and triumphs affecting all of the animals around our state, and what you can do to show them your support. We trust this will resolve the issue. Internally, we track the number of cases we see each week and when it comes to client communication, we have developed a fine tuned process over the years to ensure no one is out of the loop. I waited 7 business days and emailed again and received same automated response. BBB Business Profiles may not be reproduced for sales or promotional purposes. Reset. Many municipalities and counties have specific laws that prohibit cruelty and regulate grooming/boarding establishments. Follow up all contact and correspondence with phone calls. This site is protected by reCAPTCHA and the Google. Probably the cough, but things like puppy warts and giardia are also things that are seen in animals that have close contact with one another. We are sorry to hear that you are experiencing difficulties with your AKC Marketplace Ad. If you have reason to believe your companion animal was injured or hurt while being vetted, groomed or boarded, the following action plan may help ensure the safety of your and other pets. But similar to COVID or other respiratory infections, this can be asymptomatic and we will not know if a dog is carrying it until it has already spread. Puppies love to put things in their mouths and put their mouths on things especially their friends! If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Instead, we constantly revisit and revise our protocols, we continue to be incredibly transparent, we have intense cleaning protocols and ensure every staff member is trained and hyper aware of the signs and symptoms. If you have any questions, please reach out to me. In 2018, when I was TOTALLY FREAKING OUT about the rapidly spreading cough, I called my vet/mentor/friend/client Dr. Grahamand begged her to tell me what I could do, once and for all, to rid my business of the cough. In reviewing our files,we note that there is not a litter registered to the litter owner with that specific date of birth. I spoke to Dog Days manager, ****. Its the bane of my industrys existence. Customer Reviews are not used in the calculation of BBB Rating. She was basically telling me what every professional that I spoke to up until that point had, that, much like illnesses in daycare, even the best cleaning protocols could not prevent Canine Cough altogether. I have requested a cancellation of my order and full refund (request send 2/26/2023). "All you're going to get are some numbers. The dog owner may be interested in applying for a PAL (purebred alternative listing) number. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. All USA . Note that complaint text that is displayed might not represent all complaints filed with BBB. This cant be legal. The dog and her litter 6 puppies was allowed to be transferred to another owner after I informed the business that the dogs had been stolen and I requested a hold be placed on the dogs so this wouldnt happen. Dog Daycare This is what it sounds like. address for any cardholder inquiries, complaints or questions: ******************************. Reload the page and repeat your search. Business Owner Doggie Day Care and Overnight Boarding Dog Days provides a loving, fun, healthy, safe and clean environment for your treasured pet. User does not have to select a country if they click this link. When the AKC contacted the litter owner, the litter owner responded verbally the contract had not been fulfilled. When I reach out to The American Kennel Club, they were absolutely NO help to me at all. My 2nd email contained pictures, registration numbers etc. HOW?? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This company should not be trusted with consumers banking information. And the younger the dog, the more likely that is, as they are still building up their immune system. Create a paper trail at each step and relate the facts of the case accurately and concisely. 191 reviews Claimed Dog Walkers, Pet Boarding, Pet Groomers Edit Closed 6:30 AM - 7:30 PM See hours See all 252 photos Write a review Add photo Portfolio from the Business Sponsored Outdoor play yards 3 Photos Pack Hikes & Beach Adventures 2 Photos Tour the facility 3 Photos Pick up & Drop off Services 2 Photos Highlights from the Business After payment was remitted, the breeder became unresponsive and has yet to provide any of the documentation requested. *This company may be headquartered in or have additional locations in another country. When we see signs of symptoms of any sort, we always immediately remove the dog from group and call the owner to make them aware so they can come pick up their dog. NOTHING! She told me wait for it TO STOP ALLOWING NOSE TO NOSE CONTACT at my doggie daycare. The specific dog boarding kennel you choose, as well as where you live, how long you need your dog to stay there, and the level of care your dog requires can all influence the cost of how much you'll spend. My team and I have accepted the fact that we will see communicable disease go around our dog population from time to time, and the very best we can do is educate, inform, stay strict on our cleaning and vaccine protocols and over-communicate to both new and current clients. All clients who report their dog is symptomatic receive a follow up email mandating their dog stay out of daycare until 10 days after the last cough. Today is 10/31/21 still no response (basic process of opening emails and typing a response that any competent human being could do 100 per 8hour work day easy). As a matter of policy, BBB does not endorse any product, service or business. Re-read written letters of complaint to make sure the information is factual and the substance of the complaint is clear. Customer Reviews are not used in the calculation of BBB Rating. Comenity Bank For veterinary complaints, send a written complaint and request for investigation to: NM Board of Veterinary Medicine, 7301 Jefferson St. NE, Ste. I have registered 6 dogs and several litters of pups that have been sold all over the country and never experienced issues like this. Greta Rottweiler Scammer I am beyond frustrated that AKC allowed a women to stay with in AKC even after multiple violation to their ethical breeding code, and bylaws. This is non-negotiable. I'm just trying to get my paperwork on my litter or just refund my money. Dog Days Pet Services Pet Boarding & Kennels Pet Services Dog Day Care Website (863) 937-8000 4935 E County Road 542 Lakeland, FL 33801 OPEN NOW 4. Privacy Policy. I paid $2,500 for a healthy dog, but Duckhill sold me a dog that was sick at the time of the sale and failed to disclose same. Veterinarian, Pet Boarding, Animal Hospital 2648 Stuarts Draft Hwy, Stuarts Draft, VA 24477-3155, 46 Horseshoe Cir, Stuarts Draft, VA 24477-9012. User does not have to select a country if they click this link. Note that complaint text that is displayed might not represent all complaints filed with BBB. Its the thought that although the account was closed and no spending could continue they continued to incredibly interest . Took them a month to get the kit to us. Contact Information 4715 Coronado Pkwy Cape Coral, FL 33904-9074 Get Directions Visit Website (239) 540-1513 1/5 Average of 1 Customer Reviews Customer Complaints 1 complaints closed in last. Please begin by refreshing the page to see if your location populates the Near field. My father, *************, on my behalf has been attempting to communicate with and resolve the dispute with Duckhill , after they ignored my efforts to resolve the problem. I called them numerous times and gave them my tracking information. I've worked here for two years. What Ive Learned about Kennel Cough after Owning a Doggie Daycare, Canine Cough. In some cases, BBB will not rate the business (indicated by an NR, or "No Rating") for reasons that include insufficient information about a business or ongoing review/update of the businesss file.

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