We are delighted to hear that you enjoyed your experience with us and we'll be sure to pass on your kind words to the team. She made you feel at ease and checked if I was ok throughout. Water was a lovely temp and we enjoyed a glass of prosecco within the bubbles. We're so pleased to hear that you had a great visit and enjoyed all of the facilities that we have to offer. We didn't have food there so couldn't comment on this. I hope that helps xxx. We felt looked after and it was a nice, calm atmosphere to relax in. Good showers. The hot tub was out of use which is fine, things break but we should have been notified upon welcome. thanks! Thoroughly enjoyed my time in the spa area. The staff were very welcoming and friendly. The dry flotation was a great experience and again the receptionist/host was so knowledgeable and friendly. A beautiful addition to staying in the hotel and worth the upgrade for more time at the spa! :). We went during the week hoping that it would be nice and quiet. He takes time to explain why he recommends certain exercises and makes sure he watches you throughout the session to monitor your form. Santai Spa 4.5 315 anmeldelser Nr. Our ultimate spa day. I wanted to book for me and my partner but we want it to be private, will there be other people there as well? Went to Santi Spa and used the pool, jacuzzi and had the Organic Body Wrap treatment. 315 Reviews #1 of 43 Spas & Wellness in Birmingham. On arrival at the car park, if you have provided you car registration number, the barrier will automatically lift. Please get back me asap, thanks, It was when I went yes. What really makes it is the staff who are all so lovely. The changing room was small but had everything you needed and Espa products available. Santai Spa. Read our. the Best Massage I Have Ever had in the UK Review of Santai Spa Reviewed 18 July 2017 via mobile Lovely little place and I would definitely visit again. Open today: 7:00 am - 10:00 pm. I will definitely be going back! Indulge in luxury, with a tailored selection of luxury spa packages, spa, and medispa treatments all designed to keep you at your best.Santai Spa is equipped with state of the art relaxation and wellness facilities, from our state of the art gym through to our pool area with outdoor hot tub, whether you're looking to relax or rejuvenate, Santai Spa will leave you looking and feeling your best. We stayed at the genting Hotel so had spa access included. We tried to discuss our massage booking with the Spa Supervisor but she refused to acknowledge our observations and take these onboard, a came across quite hostile. Very good back neck and shoulder massage. 97% of travellers recommend this experience. Complete your experience with some relaxation in our outdoor hot tub or leave your worries behind as you lie on our hot stone loungers! We're very disappointed to hear that you didn't enjoy your visit to Santai Spa. We're always looking for ways to improve so if you would like to discuss this further please send us a private message here or via any of Resorts World's social media channels referencing this complaint and your contact details so our team can look into it. All rights reserved. See our privacy notice which outlines in detail how your personal data will be processed. When I came back there was only one other lady there so it made things much more comfortable. Just booked a spa treatment for the second time here. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The staff were very polite and the treatments were fantastic will be visiting again. Thermal beds and outdoor rooftop hot tub were the best of all the facilities. The hot beds are amazing and the Swedish back massage I had from Christina was amazing and world class. The dry flotation was a great experience and again the receptionist/host was so knowledgeable and friendly. Santai Spa. Well, I have just had the privilege of experiencing the best massage I have ever had from Cristina! Good Afternoon, It was perfect! Santai Spa, Marston Green Urban hotel spas don't generally have the space for waves of spa facilities, but the Santai Spa - part of the chic Genting Hotel in leafy Marston Green - has much to offer. We went it the week so not too busy but it's not big so I can imagine it gets well busy at the weekends. Absolutely amazing. I found staff members to be quite rude and unprofessional, particularly during massages. The Ocean Rooms Spa. Amazing. The outdoor hot tub, heated seats and view were my favourite part! The female colleague who greeted me and asked 'if it was just me?" Santai Spa has not yet filled in its description. We visited on a friday and it was pretty quiet, nice pool scene with steam, sauna, outdoor jacuzzi and warm stone beds. Thanks to the ladies that did our treatments today despite the ''beast from the East". Thanks for the review and the great feedback. Booked an 80 min treatment for my mum as part of her birthday gift. We're so pleased that you enjoyed your experience at Santai Spa and we hope to welcome you back again soon. We went on a weekday and it was quiet but that was nice, Hi do you park in Resorts World cr park? We're always looking for ways to improve so if you would like to discuss this further please send us a private message here or via any of Resorts World's social media channels referencing this complaint and your contact details so our team can look into it. At 64 for a 3 hour slot, ( Sunday afternoon) I did think it rather pricy however the towels were a lovely quality and you are given some proper flip flops ( rather than the flappy white things that never fit!). Indulge in luxury, with a tailored selection of luxury spa packages, spa, and medispa treatments all designed to keep you at your best.Santai Spa is equipped with state of the art The requested XL robe was still on the small side ( I am an 18/20) - I couldnt wrap it around me and feel snuggly. I was so relaxed after just what I needed after work!!! 100% of travellers recommend this experience. Two people in it stretched out so not much more space without pushing in. We didn't have food there so couldn't comment on this. Booked 3 hours. Everything was slick on check in, all the details for our day were ready. We're very disappointed to hear that you didn't enjoy your visit to Santai Spa. I enjoyed a dry floatation treatment here (which was on offer at 15 during my stay at the hotel) and also used the general spa facilities. Relaxation room was sectioned off with curtains and was dimly lit, relaxing music playing. Me and my friend visited Santai Spa as we regularly do Spa days. Hi, we're really sorry to hear that you were disappointed by your experience at Santai Spa. The Genting Hotel, Pendigo Way, Resorts World Birmingham, NEC, Birmingham, B40 1PU. I found the Spa to be generally quite amateur-ish for a Resorts World based Spa and significant management changes are required to make this better. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Best Regards, Not too many people. Booked the access spa package. Lovely spa and not too busy for a weekend . Birmingham Slogging Gangs Walking Tour with Edward Shelby, Birmingham Gangs Nighttime Historical Walking Tour with Pub Stops, Birmingham City Centre Daily Walking Tour, 2.5-Hours Walking Tour of Birmingham into Black Heritage Madiba, Fun, Flexible Treasure Hunt Around Birmingham with Cryptic Clues & Hidden Gems, Birmingham Slogging Gangs Walking and Food Tour, From Canals and Victorians to Today's City: Birmingham Walking Tour, Discovering Birmingham 2 hour Walking Tour to the Jewellery Quarter, Birmingham Walking Tour: Migration Stories from the Stratford Road, Shakespeare's England Explorer Pass - 2 Day Pass. Everything was slick on check in, all the details for our day were ready. Access to pool area, sauna, steam room and outdoor hot tub, I would like to receive the latest offers and news by email from Genting Hotel. Had this booked for a while to meet with friends that I havent seen since before the pandemic and was very disappointed with our day at Santai spa. Positive: Professionalism , Quality What a fantastic spa! The facilities were immaculate, the view was spectacular and the staff was amazing. . I went to Santai Spa with my wife to celebrate our wedding anniversary. Excellent spa. Also a storm setting and cold setting. Thoroughly enjoyed my time in the spa area. Staff were lovely, friendly and helpful. They have a car park, once your done at the spa give them your ticket they will scan it for you so you only pay 2 for the day otherwise its very expensive. Outdoor covered hot tub very pleasant. It got busy at times as only quite small but was still OK to get in all the facilities. Best spa I have been too. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. I went for a spa day with my wife for my birthday. The outdoor jacuzzi was a treat, there were hot beds, another jacuzzi in the pool area with sauna and steam room. Cant wait to go again. Great food provided in the mothers day afternoon tea package (something I will book again), it really was worth it. Relaxation room was sectioned off with curtains and was dimly lit, relaxing music playing. Whether you're heading to the UK's second largest city for some shopping in the Bullring, fancy a weekend break in the Black country or are a born-and-bred Brummie - a spa experience is the perfect way to unwind. We explain what it is, what it is for, how to take it and the possible side effects it can cause so that you can prevent them. We had a wonderful experience. If you would like to know more about our Leisure Club memberships or take a guided tour throughout our luxurious facilities, fill out our enquiry form below and a member of our team will be in touch to discuss your enquiry further. Robes, flip flops and towels provided were clean and of good quality. Let's take a look at all the benefits of swimming and the possible contraindications. Indulge in luxury, with a tailored selection of luxury spa packages, spa, and medispa treatments all designed to keep you at your best.Santai Spa is equipped with state of the art relaxation and wellness facilities, from our state of the art gym through to our pool area with outdoor hot tub, whether you're looking to relax or rejuvenate, Santai Spa will leave you looking and feeling your best. He is not at all like any of the other cowboy PTs I have had in the past who seem uninterested, on their phone throughout your session, happily chatting to other clients whilst you are paying for their time - Rico is super professional, never on his phone during my sessions, constantly checking how an am doing and gives lots of positive feedback.

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