5:00pm, 9:00am We detect that you are visiting from United Kingdom. Brian was professional, helpful, and transparent. For important participation details and mileage limitations, please ask your dealer. Used Nissan for Sale in Falls Church, VA. 1; Used. Please let us know how we can help. I then sent my final and best lease offer to which they responded with a quote at full MSRP less rebates on an outgoing 2019 model. Welcome to Radley Automotive Group in Washington DC. BBB Business Profiles may not be reproduced for sales or promotional purposes. I had to go to service desk to get an update. Chrome Data makes no guarantee or warranty, either They replace one tire and did not complete a full inspection, Excellent service received from all involved. Service: (540) 585-3401. Sales: I have had three loaner cars from Acura from January 2 till March 24. After two failed patch jobs gone bad I am unable to drive the vehicle unless I buy new tires. Top notch Acura service by offering a first class experience to new Acura and Used Acuras. Acura should be paying for them. The technician provided excellent service. The work was done in less than an hour and it was done correctly with no leaks or new problems. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. I doubt they listen to legitimate customers either. Make sure you click Allow or Grant Permission if your browser asks for your location. We can help with shipping or arrange to pick you up if traveling in. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Great job. The spark plugs were replaced and the other two items were take care of. (800) 615-1109. You can browse our complete inventory online or stop by and see it all in person. Enough so that hundreds of REAL PEOPLE went out to share. 9:00pm, 9:00am Views. Price does not include applicable tax, tags and $695 processing fee. 5823 Columbia Pike Falls Church, VA 22041. 5823 Columbia Pike, Falls Church, VA 22041, Omgaaa I cannot believe it!!! 4 hours after my appointment after repeatedly informing him that my oxygen was running low they offered me a new car. Doubt I will ever go to this dealer again. I came in to pay cash for a car and because of their avarice and greed they took advantage of a Senior citizen and disabled veteran. 4.5 5823 Columbia Pike, Falls Church, VA 22041 radleyacura.com (703) 824-5700 Open Today 9:00 AM - 9:00 PM View dealer inventory Customer Reviews May 24, 2022 Rating: $"My experience at Radley service department was excellent. If Radley Acura is not committed to establishing that relationship, I probably would go to another dealership when I trade in the vehicle. My car was ready in no time and was cleaned. Dan, we appreciate you taking the time to share your experience. Terms and Kind regards, Rod Emmons - General Manager. Why would I pay full price for a car? Got a particular new car in mind? Ive mainly purchased used cars but once they came back out with the new Integra it was love at first sight but I still was a little skeptical about purchasing a brand new car. And now a TSX on its 18th year. Great service and very seamless.Jerry. I would understand if they diagnosed all four tires but clearly did not. Service: from Phoenix, AZJune 08, 2023. Motor vehicle company Send message Hi! We had nothing but a great experience with Radley Acura. Bought my 2010 MDX at Radley Acura and the service has always been poor. It also provides various pre-owned vehicles from several manufacturers, such as Chevrolet, Saturn and Volkswagen. The patch was suitable for an ATV but not an ***. So far, so good. An Acura Dealer in Virginia located just minutes from Washington DC and Fairfax Virginia. The inclusion of some blinds to shield the work stations from the intense sunlight would be nice. As one of the Virginia areas premier Acura Dealers we provide an excellent selection of New Acura Vehicles as well as Certified Pre-Owned Acuras throughout the Northern Virginia area. Service: (877) 461-1230, 14700 Jefferson Davis HwyWoodbridge, VA 22191, Sales: (703) 650-0589 NewCars.com is a registered trademark. Tire began to leak again and went to ******** ****in Durango to get it fixed. So if you are looking for the best experience, most attentive service and nothing but the pleasant results thats your spot ! For the services on December 30th I paid $274, I spoke to Lamar Dixson and he informed me that they can come pick my car up for me later that evening once I made it to pick my mom up and after I get home. Thank you so much for your review! The one time I did get through to someone they told me if i purchased the extended warranty i could do that, but since I didn't screw you. Cant complain about anything, hoping in a future to keep doing business with them. My oxygen tank was empty so I was impaired and unable to think properly. CARFAX does not have the complete history of every vehicle. We really appreciate your business and are so happy that Aly could provide great service to you and your vehicle. I bought the car because I did my research and it was a good deal despite the hard sell. Aly, thank you so much for taking care of our family Vehicle(Acura MDX)in such a friendly and exceptional way! from Hyastiville . If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Been going there for service since 1987. Check out our Radley Acura used inventory, we have the right vehicle to fit your style and budget! !. Woodbridge, VA 22191, Sales: (877) 461-1230 Sincerely, Not sure why at that milage. DONT Buy from Falls Church Acura. . Aly went above and beyond to help as much as possible. They're high integrity, always keep me updated and they do a great job. Brian, the sales consultant was never pushy, and let us test drive multiple cars. Radley Acura 5823 Columbia Pike, Falls Church, Virginia 22041 Directions Sales: (703) 824-5700 4.8 877 Reviews Write a Review Is this your dealership? The service extended 30 minutes beyond its initial duration. Certified. only and may not be used for any commercial purpose whatsoever without the express You can visit our award-winning team and browse our incredible selection at any of our five dealership locations, including Radley Chevrolet, Radley Cadillac, Radley Acura, Karen Radley Acura and Karen Radley Volkswagen. His friendly, professional approach shows his interest in satisfying his customer. Will defintely return for future acuras here. As one of the Washington DC area's premier Acura Dealers we provide an excellent selection of New Acura Vehicles as well as Certified Pre-Owned Acura. International Association of Better Business Bureaus. A Radley Acura has a 4.5 Star Rating from 2204 reviewers. This information was passed along to the team and we will take steps to ensure this doesnt happen again. As a matter of policy, BBB does not endorse any product, service or business. I finally gained the courage to visit the sales department at Radley Acura where I met the perfect match maker; Carlos Silva greeted me as soon as I walked in the door and directed me right to her. Radley Acura in Falls church, VA | 236 Cars Available | Autotrader Home Car Dealers Radley Acura Sales About Dealer Vehicle Inventory Sort Condition New (105) Used (131) Manufacturer Certified (55) Year Mileage Make Price Range Body Style Drive Type Transmission Cylinders Fuel Type Fuel Economy Exterior Color Interior Color Features The process was quick and painless. Carlos Silva I swear the best salesperson Ive ever come across when purchasing a vehicle. I received warranty letter from Acura in regards to excessive oil consumption and was told to bring my car in to perform the test but could not make the appointment due to family emergency so was told that I missed my opportunity (short window) for warranty repair, so I now out of warranty. Great experience from start to finish. Welcome to Radley Automotive Group. Nissan. 5823 Columbia Pike Falls Church, VA 22041-2006, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Conditions of Use, California MarylandDecember 16, 2022, I bought a car in sept 2022 and i was given a temp tag for a month hoping to get the permanent tag by the expiration of the temp tag. Visit our website at www.radleyacura.com or give us a call at 703-824-5700 1,791 people like this The waiting area was pleasant, although there was excessive sunlight. Had an appointment at Radley to see a used Acura. All Rights Reserved. See hours, photos, sales department info and more. Either get another manager who sees the vision and mission or retrain all your staff - this is only hope for Radely Acura to survive in a competitive automobile sales industry!! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. On our website, you can research and view photos of the new Acura models that you would like to purchase or lease. My husband and I are very pleased with the customer service provided by Radley Acura. This website uses cookies to analyze traffic, assist with navigation, and improve your experience. Radley Acura - A Virginia Acura Dealer in Falls Church VA located right outside of DC. Radley Acura has 1 locations, listed below. Get Radley Acura can be contacted at 703-824-5700. He went above and beyond with the car buying experience. Our goal is to deliver memorable experiences regardless if your just stopping in for an Express Acura Oil Change or you are interested in a new or used Acura. Based on CARFAX Service History, Radley Acura specializes in these makes, in addition to many others. The asked that I return the loaner car because they said it was cheaper to give me anew car than pay the fees for a used car from another dealer ( Sean Jackson sales manager ). A lie because I was sent a lease on the new car. Sincerely, Jose Cabrera - General Manager, VERY HAPPY WITH PURCHASE OF ANEW ACURA TLX, Reviewed by MEHDI I drove 20-25 minutes away to go pick my mom up from work and my check engine light came on, check VSA systems light came on. 48 Salaries 7 Q&A Interviews Photos Want to work here? Waiting area was very comfortable. I called the dealership to inform them of what was happening and I was to far for them to pick me up and I was an hour and a half late picking up my my from work. I walked out happily knowing that I was in the great hands . While I appreciated the timeliness of my service, the service advisor never went over things I should look out for in the near future. 2023 Acura Integra A-Spec Tech Package 1.5L I4 DOHC 16V 6-Speed Manual FWD Majestic Black Pearl CARFAX One-Owner. Purchased a 2020 Acura *** in 2021 from Radley Acura, FallsChurch, VA. I live in Chattanooga,TN as there was a leak in a tire. Business Profile Radley Acura New Car Dealers Contact Information 5823 Columbia Pike Falls Church, VA 22041-2006 Get Directions Email this Business (703) 824-5700 1/5 Average of 1 Customer. 5823 Columbia Pike Falls Church, VA 22041 (800) 615-1109 (800) 615-1109. The vehicle had around 5,400 miles on the vehicle and in the listing it said new tires were on the vehicle. In the window that pops up, make sure Location is set to Allow or Ask. Showing the most recent reviews from Cars.com and DealerRater. I keep getting emails from them relating to a business transaction that I never had with them. Carlos also bought me fresh hot food from pollo campero and was amazing, they wait me 4 hours so I can get there with no rush. Home. Home / Radley Acura Radley Acura - 219 Cars for Sale & 107 Reviews 5823 Columbia Pike Falls Church, VA 22041 Map & directions https://www.radleyacura.com Sales: (703) 420-3147 Service: (703) 650-0838 Today 9:00 AM - 9:00 PM (Open now) Show business hours Inventory Sales Reviews (107) New Search Search Used Search New By Car By Body Style By Price We price our vehicles using real 3rd party data against the market to provide exceptional value. When you shop at Radley Automotive Group you can expect to find nothing but the very best. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Would highly recommend. Malik, my service advisor was great and had me in and out rapidly. was my salesman and is top-notch - he doesn't play games and truly wants to earn your business. The advisor was great and knowledge of the work being done. This is the very first time I received this level of service. Clearly, the dealer knew that the car wasn't available and didn't care about wasting my time. The customer has returned to the dealership and dropped off the vehicle for us to rectify the issue she is having. I had an amazing buying experience (my first purchasing a car through a dealer) thanks to, I'd like to recognize and highly recommend. BBB is here to help. Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more! They have so many they ignore all of them. Acura. I was told it had not been fixed right and the tire was not safe to use. Welcome to Radley Acura! specifications, prices and equipment are subject to change without notice. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. 5823 Columbia Pike Learn about Radley Acura at radleyacura.com. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I picked my car up and had it for four days before returning my vehicle again because when I accelerate my car went to the left and when I decelerate my car went to the right. Acura is a quality automobile. I received a great deal, and a reasonable offer on my trade-in. Value Selection and Price! A loaner car was provided for 6 weeks while the said they were trying to locate a low mileage accident free used car for me. I also had to pay an additional $1362 to get my car back. Thank you for your feedback. 3.7 (283 reviews) 5823 Columbia Pike Falls Church, VA 22041. I was kept updated about the service. Radley Acura vehicles: All vehicles are subject to prior sale. So I returned my car January 14 and I am just getting my car back March 24. Best Regards,**********************, I took my 2012 Acura TSX in, to get serviced for regular maintenance. If you go to the dealership the completely ignore you until you leave. We are always excited to hear of yet another customer leaving happy in an awesome Acura TLX car! This has been the best experience I have had at a dealership so far. Radley Acura is located at 5823 Columbia Pike in Falls Church, Virginia 22041. Fredericksburg, VA 22408, Sales: (540) 585-3399 Reviews. It came with a 3 month warranty, shortly after purchasing the car the check engine light came on. So much knowledge about the car, the way they work with you, the attention and everything about it! Karen Radley Acura is located at 14700 Jefferson Davis Highway, Woodbridge, VA 22191. Yando told me what the car needed and the cost at the time of appointment. When I asked, no clear answer could be given. I look forward to hearing from you soon. I went from driving at 55mph to 25mph on the highway! Price excludes processing fee and freight or destination charge. (My favorite car ever.) 6:00pm, 7:00am View new, used and certified cars in stock. There are other Acura dealers in the area who have more of a customer service orientation. He knows the vehicle's features and explains in an understandable manner. Thank you, Marti. Experience the car via video chat and ask the dealer any questions you may have. I took it right back and that is when Mr. Malik Jefferson said to my mom as she was getting out of the car that it was my power steering rack. Should the need arise, Im very happy to make myself available to share more about my experience with both dealerships and customer care. After being a loyal customer for 5 years, you would think theyd display even the slighted sign of human decency and ethical conduct. They just handed me the bill and sent me in my way. for anyone in the market for a fair deal on an Acura. After repeated attempts both on the phone and in email to get sale price without rebates or incentives, they misled and gave me price with incentives applied without disclosing it. Answered all my questions and the process was simple and easy. Thanks again and for anyone reading this hes the perfect salesmen for the job. The minute I called the experience was amazing, I spoke with Carlos Silva, I trade my car for the type S, everything was over the phone, the experience was amazing compare to other dealer that I went to. NADA Value $20,500 Savings Service technicians were timely and the person I worked with was excellent. Service: (888) 914-5496, 3670 Jefferson Davis Hwy They solved my problem quickly and efficiently. Phone: 571-642-1683, Acura Cars Near Arlington VA | RadleyAcura, VA Dealer Offers Great Specials on Your Dreamed Used Acura nearArlington, Used Acura Arlington Drivers Save Big on CarService, Outstanding 2012 Acura TSX is Available for all Arlington AcuraLovers. Do Not Sell or Share My Personal Information, 6298 Arlington Blvd. (I just want to use the warranty to have it repaired near home since the car won't make it to them.) Privacy Policy. Get a Kelley Blue Book instant cash offer. Choose a car and the dealer will bring it to you for a no-obligation test drive. A wonderful guy. 5823 Columbia Pike Falls Church, VA 22041 703-824-5700 Map It Checkbook's Top Rating; Quality: NO: Price: NO: 99 ratings; . It seems that the service technicians and management are like robots, they provide a simple yes/no answers and that is all the information they will give to customers. Mehdi, thank you for taking the time to provide us with such great feedback! Well guide you through the process. Used Hyundai for Sale in Falls Church, VA. You can also search our entire inventory of new and used . The service manger needs to take more ownership and educating their staff and be committed to provide excellent customer relationship. He listens and does a great job with finding the right vehicle for you. Sohail is qualified from a technical standpoint but falls short when it comes to customer satisfaction. I shared a couple of other things that needed attention. We worked with Brian and he took great care of us. I made an appointment for 1030. The managers and friendly and professional and provide timely updates about diagnostic findings on my vehicle. Sincerely, Rod Emmons - Vice President - mgmtoffice@radleyauto.com , 703-357-9030, By Happy customer, Shawna Jacobs from Ft Washington, By Robert Rubien from Alexandria, Virginia, 5823 Columbia Pike Falls Church, VA 22041. 2,116 were here. Carlos Silva I swear the best salesperson Ive ever come across when purchasing a vehicle. We've either got it - or we can get it. Falls Church , VA 22041 Falls Church . (703) 420-3147 The dealership provides a range of new Acura models, including MDX, RDX, RL, TL, RSX and TSX. Carlos Silva helped me throughout the whole process from opening the door to giving me my new car keys. The service advisor Fernando kept me informed and brought the car inside of the covered driveway, which was appreciated since it was raining. We live in NC and this was the only location (on the east coast . Clean CARFAX.Integra A-Spec Tech Package, Precision Certified . In fact we have DC area Acura customers from all over Northern Virginia from Chantilly VA to Richmond VA. We are proud to be one of the premier Acura dealerships serving Arlington. We strive to make your experience with Radley Acura the best it can be. Falls Church, VA 22041, See all dealerships near Falls Church, VA that carry Thank you for visiting Radley Acura in Northern Virginia. Took four hours to get a tire plugged. Aly went above and beyond to help as much as possible. I also got in a car accident with the second loaner. 110% Price Guarantee; . Stock # D24208A: 1 / 27. Falls Church, VA 22041, Sales: (877) 461-1230 I had an oil change/tire rotation/car wash done. Process was fast, they try to help me and they did, when I say they did its because the finance manager Richie was great too, they treat me like they know me forever. Want to share your experience with this dealership? We're all concerned about COVID-19. Now that's efficient to me. All listings include a free CARFAX Report. You can find us at 5823 Columbia Pike Falls Church, Virginia 22041. Awesome customer service! Thanks Carlos Silva and Richie, you guys are the best, Ive always loved and owned Acuras and Hondas for my whole life. At the top of your Chrome or Firefox window, near the web address, click the green lock. Get a free price quote, or learn more about Radley Acura amenities and services. Carlos, sales consultant, was a wealth of information and showed a true zest to serve customers. My experience at Radley Acura was nothing but a pleasure! I thank him for uniting me with my new baby electric blue and for making the process stress free and easy. My agent was in constant communication with me on where the car would arrive and that make me feel comfortable and with the feeling that I was in good hands. Rod Emmons - Vice President - mgmtoffice@radleyauto.com , 703-357-9030, I bought a loaner car that was represented as being accident free. Check out our Radley Acura used inventory, we have the right vehicle to fit your style and budget! We have a great selection of new and used cars, trucks and SUVs. 6:00pm. That's all you need. 703-824-5700. My experience at Radley Acura was nothing but a pleasure! Entire process was simply stress free and super pleasant. I appreciate his attention to detail and not making me feel pressured. Radley Acura is one of the highest rated Acura Dealers in the nation and we've achieved this by treating ALL our customers with the utmost professionalism. Radley Acura is an excellent dealership for both sales and service. They said the tire had previously been patched and the patch failed. The patch was not done correctly. . Used 2019 Nissan Sentra SV FWD. It was our pleasure to deliver a memorable experience to you! Fredericksburg, VA 22401, Sales: (800) 836-9549 Radley Acura Claim this profile 4.1 1064 reviews | Car Dealers | Falls Church, VA 22041 United States 5823 Columbia Pike, Falls Church, VA 22041 United States Call business http://www.radleyacura.com/ 7:00 am - 9:00 pm Suggest edits Top Automotive in your area Buy My Car quick About Suggest edits BIRDEYE FOR BUSINESSES Falls Church, VA 22044, 45690 Elmwood CT STE 140b Sterling, VA 20166, 14700 Jefferson Davis Hwy Woodbridge, VA 22191, 623 N Frederick Ave Gaithersburg, MD 20879, 13911 Lee Jackson Memorial Hwy Chantilly, VA 20151, 14700 Jefferson Davis Highway Woodbridge, VA 22191. 117 listings Sort by: Photos not available 2023 Acura TLX Base Sedan $41,045 MSRP Modern Steel Metallic Ebony leatherette 4cyl Automatic Radley Acura (1 mi away) Back-up camera Bluetooth. 10 months later I am still waiting for a fair resolution with no end in sight.

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